Our Terms

Terms

The following terms have been tailored to protect both the client and designer during a working relationship.

Ownership

All services provided by Incondite Media Ltd shall be for the exclusive use of the client other than for the company's own promotional use. Since we love to show off our work we reserve the right to display, write about, publish and refer to any completed projects as part of our portfolio across all digital and printed media.

Once we receive the final payment for a project, ownership is automatically assigned as follows. The client will own any elements that they have provided for use on the project, I.E. text content, photographs, images and any other data supplied, unless someone else owns them.

The client shall be entitled to full ownership of all final artwork created during the project, excluding all original website files, upon full payment of the agreed fee. Original website files (HTML, CSS, PHP, JS) will remain property of Incondite Media Ltd until purchased by the client for a mutually agreed fee.

Payment Schedule

The client will make a 50 per cent deposit prior to work commencing. The project can then be scheduled once the deposit has been received. The deposit is non-refundable. The remaining 50 per cent is payable to Incondite Media Ltd upon completion of the project, and before the work is supplied to the client.

Delayed Payment

If, after the project has commenced, subsequent invoices are not paid within 7 days, a 10 per cent “delayed payment” fee will be charged. This initial 10 per cent figure will be added upon each recurring 7 day period until the full amount has been received.

Confidentiality

The client shall inform us in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.

Indemnity

The client agrees to indemnify and hold Incondite Media Ltd harmless from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, but only to the extent caused by, arising out of, the work supplied.

Privacy

This privacy notice informs you about the types of personal information collected at Incondite Media Ltd and how we use, share and protect that information.

Information You Provide to Us

We may collect and store personal information that you choose to voluntarily provide to us when you contact us, such as when you contact us for business purposes. Personal information may include your name, email address and telephone number. We use the information you provide to respond to your request or question or and provide you with the services you require. We may also use the information to communicate with you about other topics that we think may be of interest to you.

Information We Collect

We are committed to making your online experience with our website informative and relevant. To achieve this, we collect certain information by automated means when you visit our website, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the website, how many users visited our website and dates and times of website visits. By collecting this information, we learn how to best tailor this website to our visitors. We collect this information by various means, as explained below.

How We Use Collected Information

We may use the information we obtain about you both to further our relationship with you and for other purposes, including to: process, evaluate and respond to your requests and inquiries; verify your identity to ensure security for the other purposes listed here; operate, evaluate and improve our business (including developing new services; managing our communications; learning about our visitors, analysing our services and website; and facilitating the functionality of our website); enforce our Terms of Use or comply with applicable legal requirements and industry standards and our policies.

We may use personal information for other additional purposes. We will identify these additional purposes at the time of collection.

Sharing Information

We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclose to you at the time the data is collected.

We also may share information provided by our visitors to this website with service providers we have retained to perform services on our behalf, including without limitation, hosting or operating this website, carrying out your requests, responding to your inquiries, and analysing data. We require these service providers to appropriately safeguard the privacy and security of personal information they process on our behalf.

We may disclose information about you as compelled or required by law, to law enforcement authorities or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations for our Terms and conditions for using this website or other applicable policies.

Security

The security of information is important to us, and we are committed to using reasonable measures to protect the personal information we may collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the information stored on this website is absolutely secure.

Access, Updates and Your Choices

You can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.

If you have provided us with personal information, you may request that it be updated, modified or deleted. You may do this by sending your request to hello@incondite.co.uk.

Consent

By using this website, you consent to the processing of your personal information as described in this privacy notice.

Cookies

We are committed to making your online experience with our website informative and relevant. To achieve this, we collect certain information by automated means when you visit this site, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the site, how many users visited our site and dates and times of site visits. By collecting this information, we learn how to best tailor this site to our visitors. We collect this information by various means, as explained below.

Cookies are bits of text that are placed on your computer's hard drive or Internet-connected device when you visit certain websites. Cookies hold information a site may need to personalise a visitor's experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.

You do have control over cookies, and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the "Help" section of your browser for more information.

Analytics

We may use third-party web analytics services on this site, such as Google Analytics. Google Analytics uses technologies such as cookies to help analyse how users use this website. The information generated by the cookie about your use of this site (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google's behalf. For more information about Google's privacy policy in respect of Google Analytics, please click here. You may opt out of Google Analytics here.

Contact

If you have any questions about our terms or privacy notice, please feel free to email us at hello@incondite.co.uk.